Just some tips

to make things a little easier on you when dealing with the health care industry.
DO always, always, always bring your insurance card(s) and picture ID to your appointment.
DON'T hassle the staff because they ask for your picture ID and insurance card(s). We ask for it at every visit to ensure we have the correct information to bill your insurance and to verify your identity. This ensures YOU do not receive any unnecessary bills and that YOUR identity is not stolen.
DO get angry if you have to wait an unnecessary amount of time for you physician. Your time is just as valuable!
DON'T take out your frustrations on the office staff if you do have a long wait. We schedule all appointments according to what the doctor has specified. If you have a long wait, take it up with your physician. That is the only way things will change.
DO call your physician's office after you schedule any tests that require prior authorization from your insurance at least two business days before.
DON'T call your physician's office an hour before said appointment for us to obtain authorization and then get upset when you're told the appointment needs to be rescheduled.
DO call the office three days in advance when you need a prescription refill
DO guard you narcotic prescription like it is cash.
DON'T call the office 10 days early for a narcotic refill. No matter what your excuse is, it makes you look like a druggie.
DON'T call up and ask us to fax something for you, and then proceed to get angry because we ask you for the fax number and you don't have it. No, I'm not going to look it up online or call information. YOU want it faxed, YOU need to provide the number.
and lastly,
DO treat us how you want to be treated. I am much more apt to go out of my way (like call in your refill RIGHT NOW or look up that fax number you need if I have a free minute) if you are nice and not snarky.
I hope this has been both informative and helpful in your future endeavors into the medical community!